Case Study · Commercial Solutions · Minerva
Coterie Insurance Generates Bindable Quotes in Seconds Using Carpe Data
Coterie Insurance is a Cincinnati-based small business commercial insurance carrier transforming the market with a 100% digital underwriting process for independent agents and brokers.
The Challenge
Coterie had already cut bindable quote times from days to minutes by investing in a 100% digital underwriting workflow built for the ~90% of U.S. small businesses that turn to an agent for guidance.
To push the platform further, Coterie needed a data partner that could match its response times, quote more business types with less risk, and supply trusted insight into any potential applicant, all without slowing the agent or broker down.
The Solution
After a competitive evaluation and proof of concept, Coterie selected Carpe Data’s Minerva platform, which delivers proprietary data on 85-90% of insurable U.S. small businesses with hundreds of segment-specific insights across more than 40 million entities and every industry.
A streamlined API gives Coterie rapid ingestion of the signals that matter most (key risk indicators, proximity to risk, customer reviews, business descriptions, and operating hours), with Carpe Data refreshing those attributes continuously so Coterie can act on the most current view of every applicant.
“We needed a partner that could match our response times while supplying trusted data and deep insights into any potential risk. Carpe Data was the perfect fit for our business.”
The Results
- Bindable quote times cut to as little as 20 seconds, starting from just a name and address.
- 70+ dynamically-updated business characteristics surfaced per applicant.
- Nearly 100 new underwriting rules built on Carpe Data signals.
- Coverage of 85-90% of insurable U.S. small businesses, more than 40 million entities.
- Real-time signals drive auto-issue, clarification requests, or auto-decline decisions.
- Renewal underwriting adjusts to reputational and operational changes the moment they appear online.
“Carpe Data is helping us open up new markets for agents that were uninviting in the past. It’s a significant win for us, for our industry, and for our small business customers.”
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