Carpe Data Privacy Policy

As a consumer reporting agency governed by the federal Fair Credit Reporting Act (FCRA) among other applicable state and federal laws, Carpe Data is committed to protecting your privacy.

This Privacy Policy covers Carpe Data’s web site, and Carpe Data’s practices for handling personal information provided to Carpe Data over the Internet by the general public using Carpe Data’s publicly available web site. This Policy also covers personal information provided by Carpe Data’s clients, and their job applicants and employees, using Carpe Data’s online background screening solution that is accessible only through an access-restricted portion of Carpe Data’s web site. Carpe Data will collect, store, and use personally
identifiable information only in compliance with applicable law, including the FCRA.

Information Collection

When you browse Carpe Data’s publicly accessible web site, you do so anonymously. Carpe Data collects personally identifiable information from you only if you choose to provide this information to us. In some instances, Carpe Data may collect non-personal (e.g., aggregate or demographic) data through cookies. This information is used to better understand and improve the usability, performance and effectiveness of the rivdata.com/Carpe Data web site, as is further described below under “Cookies and Tracking Technology”.

The types of personal information we may collect about you through our publicly accessible web site include the following (should you decide to provide such information to Carpe Data): (a) contact and identifying information (e.g., name, address, e-mail address, phone and fax numbers, employer(s), job title) in connection with your expression of interest in receiving information about, or your registering for, Carpe Data products or services, newsletters and conferences; (b) your resume information and employment application information in response to Carpe Data job openings; and (c) any other personal information that you may voluntarily provide to us in an online form or through an e-mail.

Access to certain Carpe Data web pages and online services by Carpe Data’s clients and their employees and job applicants is not available to the general public and requires a login code and password provided by Carpe Data. The use of those web pages, and the information downloadable to and from those pages, are governed by a written agreement between Carpe Data and its clients. On these web pages, Carpe Data collects only information that the user voluntarily shares with Carpe Data.

If you are using this web site to open an employment screening account with Carpe Data, we collect the information requested on our account application form, including contact information and financial information (such as credit card number or billing information). This information is used for internal purposes, such as account establishment, billing, fulfillment of orders and customer service.

How We Use Your Personal Information

When your personal information is collected on Carpe Data’s publicly accessible web site, Carpe Data will inform you at the point of collection of the purpose for the collection. Carpe Data will use your personal information only in the way we specify when it is collected unless you consent to a different use.

If you have provided your personal information over this web site in connection with a background screen ordered by Carpe Data’s client – your employer or prospective employer – Carpe Data may use your personal information to perform your background screen for that client. Carpe Data will not use your information to conduct a background screening investigation and create a report unless Carpe Data’s client completes a certification required by the FCRA and any other applicable law. In this certification, Carpe Data’s client certifies to Carpe Data that it has a legally permissible purpose for ordering the background screen, and that it has, to the extent required by applicable law, obtained your informed consent to conduct the background screen.

Information Sharing and Disclosure

Carpe Data does not sell or rent personal information to third parties. Carpe Data will not disclose your personal information to a third party without your permission, except as described in this Privacy Policy.

Carpe Data may disclose personal information as necessary or appropriate in connection with any of the purposes for which we use personal information as described above in “How We Use Your Personal Information”.

When Carpe Data conducts a background screening investigation about you, Carpe Data may disclose to your employer or prospective employer information that you submit through this web site. Carpe Data also may disclose your information to a third-party representative or subcontractor authorized by Carpe Data to assist in the background screening investigation. These third parties include service providers that help host or support the web site or otherwise provide technical assistance, court researchers and other service vendors. Carpe Data transfers to these representatives and subcontractors only the personal information they need to deliver to Carpe Data (for the benefit of Carpe Data’s client) the requested product or service. Carpe Data prohibits these third parties from using that information for any other purpose. Carpe Data requires that these parties maintain commercially reasonable measures to protect the confidentiality of your information.

Carpe Data also may in good faith disclose personal information and any other additional information available to Carpe Data for any of the following purposes: (i) investigate, prevent or take action regarding actual or suspected illegal activities or fraud, situations involving potential threats to the physical safety of any person, or violations of Carpe Data’s terms of use; (ii) respond to or defend against subpoenas, court orders, or other legal process; (iii) establish or exercise Carpe Data’s legal rights; or (iv) otherwise comply with applicable law.

Carpe Data may acquire other businesses, and other businesses may acquire Carpe Data. If that occurs, the information Carpe Data collects may be one of the assets examined or transferred as part of the transaction. Carpe Data will not permit another business to examine the information Carpe Data has collected without a confidentiality agreement and only to the extent permitted by law. Carpe Data will not transfer the information it has collected unless the recipient agrees to provide privacy protections equal to or exceeding those established by this Privacy Policy.

Cookies and Tracking Technology

Carpe Data’s web site may use the standard technology called a “cookie” to collect information about how you use the web site.

A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer’s IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any search terms that you entered on our site. This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our web site with a Carpe Data account login and password.

If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our web site will not function properly if you do so. In particular, you may be required to accept cookies in order to complete certain actions on Carpe Data’s web site.

Security

Carpe Data is committed to protecting the personal information that Carpe Data receives about consumers. While we cannot guarantee the security of that information, we utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction.

We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our web site. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.

Links

Carpe Data’s web site may provide links to third-party web sites. Please be aware that those third-party web sites are outside of our control and are not covered by this Privacy Policy. If you have questions about how another site uses your information, consult that site’s privacy statement.

Your Ability to Review or Modify Personal Information, or Unsubscribe

Carpe Data strives to protect the quality and integrity of your personal information. If you have provided your personal information (such as zip code, phone, e-mail or postal address) to Carpe Data while browsing Carpe Data’s publicly accessible web site, and wish to update such personal information (if any) that you have provided us, please e-mail us at Support@rivdata.com. Also, if you wish to unsubscribe from any of our newsletters or other communications for which you have registered, you may e-mail us at info@rivdata.com. If you are a Carpe Data client with a registered account, you may review (and update) your account information by logging into your account. If you are an employee or job applicant of a Carpe Data client, and have submitted personal information to Carpe Data at the request of such client for purposes of procuring a background report, then you can review your Carpe Data file in accordance with your file disclosure rights under the Fair Credit Reporting Act and California Civil Code Section 1786.22 by contacting Carpe Data’s Customer Service Department at Support@rivdata.com. You can review a summary of your consumer rights (including file disclosure rights) under the Fair Credit Reporting Act by accessing: http://www.ftc.gov/os/2004/11/041119factaappf.pdf.

Children Under Age 13

Carpe Data does not offer services to children under the age of 13, and this web site is not directed to children under the age of 13. Carpe Data does not knowingly collect information about children under the age of 13.

Changes to this Privacy Policy

If you have any questions regarding our privacy policy, please contact us at

Carpe Data
735 State Street, Suite 600
Santa Barbara, California 93101