Privacy Policy

Date last Updated: 2020-01-01

RIV DATA CORP. d/b/a Carpe Data (“Carpe Data”)

Topics:

Carpe Data respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy addresses Carpe Data’s practices with respect to the collection, use, disclosure and sale of personal information both with respect to: (a) our public website; (b) the technology solutions provided to our customers; and; (c) live events (each, a “Service”). Please read this policy carefully. This Privacy Policy applies to information we collect:

  • On this website;
  • In email, text, and other electronic messages between you and this website;
  • Through mobile and desktop applications you download from this website, which provide dedicated non-browser-based interaction between you and this website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy;
  • At live events that we host and/or attend.

What is Personal Information?

When we speak of “personal information”, we are referring to the type of information that can be used to identify a person or a household or that can be reasonably associated with a person or household. For example, the following categories are types of personal information:

  • Identifiers such as: real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number or other similar identifiers;
  • Characteristics of protected classifications such as: race, color, sex, age (over 40), religion, national original, disability, citizenship status, genetic information, sexual orientation, gender identity and expression, ancestry, medical conditions, AIDS/HIV, military status, veteran status, political affiliations or activities, status as a victim of domestic violence, assault or stalking, and request for family care leave;
  • Commercial Information such as: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consumer histories or tendencies;
  • Biometric information;
  • Internet or other electronic network activity information such as: browsing history, search history, and information regarding your interaction with an internet website, application, or advertisement;
  • Geolocation information;
  • Audio, electronic, visual, thermal, olfactory, or similar information;
  • Professional or employment-related information;
  • Education information that is not publicly available personally identifiable information under the Federal Educational Rights and Privacy Act;
  • Inferences drawn from any of the above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

What Personal Information Does Carpe Data Collect and From What Sources?

Carpe Data collects different types of personal information from the following categories of sources: (a) from individuals themselves; (b) from third parties; and, (c) from automated tracking devices.

Personal information collected from individuals and about themselves:

  • When individuals visit our publicly accessible website: When individuals browse Carpe Data’s publicly accessible web site, Carpe Data collects personal information from those individuals if they choose to provide this information to us. Individuals may decide to provide their personal information to us if they are interested in our products and services, if they have questions about the company, if they wish to receive notifications via our mailing list or attend a conference, if they are interested in employment or for some other reason. The categories of personal information that we may collect from individuals, if they choose to provide it, include the following:
Data Category Data Elements Collected
Personal identifiers First and last name, address, business e-mail address, and telephone number
Professional information Name of the organization with which the individual is associated and their job title their resume information and employment application information
Other Information Other personal information that the individual may voluntarily provide to us in an online form

We rely on a contract basis to process your personal information for purposes of fulfilling your request to receive news and information from us. You can unsubscribe from receiving our news and information by contacting Carpe Data’s Customer Service Department at support@carpe.io. Further, Carpe Data has a legitimate interest in maintaining personal information of those who communicate voluntarily with us.

  • When individuals use our solutions: Our clients can access our solutions in various methods: (a) via our client portal and (b) via API. Carpe Data collects personal information from clients when they use our services. The types of personal information that we collect from clients when they interact with us while using our solutions include the following:
Data Collection Method Data Categories Data Elements Collected
Use of client portal

Use of API

Personal Identifiers First and last name, address, business e-mail address, telephone number, login code and password
Professional Information Professional information (e.g., the name of the organization with which the individual is associated and their job title
Protected Class Characteristics Information about injury sustained by an insurance claimant.
Dates of birth
Commercial information Internet links that indicate websites visited, including retail outlets and other vendors

A client’s use of our solutions and our obligations with respect to such solutions is governed by a written agreement between RIV DATA CORP and the client. Carpe Data relies on fulfillment of contract as the lawful basis under GDPR Article 6 for processing clients’ personal information. Further, Carpe Data has a legitimate interest in maintaining personal information of those who communicate voluntarily with us.

  • When you interact with us at a live event: Carpe Data hosts events throughout the year. These include in-person conferences, as well as live web conferences (collectively “Events”). The types of personal information that we collect from individuals when they sign up for, attend and/or present at an Event may include the following:
Data Categories Data Elements Collected
Personal Identifiers First and last name, address, business e-mail address, telephone number,
Professional Information Professional information (e.g., the name of the organization with which the individual is associated and their job title; evaluations of presenter performance
Biometric Information Photograph; voice or video recording

We use the information you provide to communicate with you regarding the Event and to fulfill the order you have made to receive the Event. We may capture photographs, video and sound recordings of the event for purpose of playbacks and marketing future Events. Carpe Data relies on a legitimate interest basis and/or your consent for collecting, storing and processing this information. We also keep a record of your participation in Carpe Data Events as an attendee or presenter. This information may be used to provide you with client services (such as informing you about other Events and publications). It may also be used to help Carpe Data understand our clients’ needs and interests to better tailor our solutions and Event offerings to meet your needs.

Carpe Data relies on a legitimate interest basis for collecting, storing and processing this personal information. Further, Carpe Data has a legitimate interest in maintaining personal information of those who communicate voluntarily with us.

Personal information about individuals via automated tools:

  • Via Automated Tools:
  • Carpe Data’s website collects certain information automatically and stores it in log files. The information may include: (a) internet protocol (IP) addresses; (b) the region or general location where your computer or device is accessing the internet, browser type, operating system; and, (c) other usage information about the use of our website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences Carpe Data has a legitimate interest in understanding how members, customers and potential customers use its website. This assists us with providing more relevant products and services and with communicating value to our clients.
  • Cookies: Carpe Data’s publicly accessible website and its client portal use the standard technology called a “cookie” to collect information about how you use the website. A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer’s IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our websites that were viewed during a visit, and any search terms that you entered on our sites. This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our web site with a Carpe Data account login and password. If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our websites will not function properly if you do so. In particular, you may be required to accept cookies in order to complete certain actions on Carpe Data’s website.

Cookies Used on This Site

Essential Cookies. These cookies are essential for enabling user movement around our website and providing access to certain features. These cookies do not gather information about you that could be used for marketing purposes and do not remember where you have been on the internet. This category of cookies cannot be disabled. The table below provides more information about these cookies.

Marketing Cookies. We also use a marketing database management program that deploys a cookie when a user interacts with a marketing communication, such as a marketing email or a marketing-based landing page on our website. This cookie collects personal information such as your email address, which pages you visit on our website, your history arriving at our website, what you interact with on our website, and how often you interact with marketing emails and website materials. Collected information is used to evaluate the effectiveness of our marketing campaigns and to provide better targeting for marketing. The table above provides more information about this cookie.

Third Party Cookies. These are cookies set by someone other than Carpe Data for purposes such as collecting information on user behavior, demographics, or personalized marketing. When using our website, you may encounter embedded content, such as YouTube videos, or you may be directed to other websites for such activities as surveys, or for job applications. These websites and embedded content may use their own cookies. We do not have control over the placement of cookies by other websites, even if you are directed to them from our website.

Google Analytics: Carpe Data has integrated Google Analytics on our publicly available website. Google Analytics is a web analytics service. We use Google Analytics cookies to collect information about how visitors use our publicly accessible website. These cookies collect information in the aggregate to give us insight into how our website is being used. We anonymize IP addresses in Google Analytics, and the anonymized data is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The following table has more information about these cookies.

Cookie Name Source Expiry Purpose How to Block
___utma Google Analytics You can set day length 0 days – 540 days (recommended: 30 days) We collect pools of users who have visited certain sections of our website. This enables us to better target our Pay Per Click activity.

For example. if an individual has been to the website in prior 30 days, we assume they are engaged with the brand and, therefore, focus resources strategically to reach these users. Similarly, we can refrain from utilizing resources to target visitors who are disengaged with the brand.

Using incognito browser / deleting browser history and cookies
___utmb Google Analytics You can set day length 0 days – 540 days (recommended: 30 days)
___utmc Google Analytics You can set day length 0 days – 540 days (recommended: 30 days)
___utmz Google Analytics You can set day length 0 days – 540 days (recommended: 30 days)

You can prevent Google’s storage of cookies by a corresponding setting of your browser software; however, if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. This browser add-on informs Google Analytics that no data and information about website visits may be transmitted to Google Analytics. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs. You can learn about how Google collects and processes data it receives via Google Analytics at https://support.google.com/analytics/answer/6004245.

  • Carpe Data uses HubSpot, which offers inbound sales and marketing tools for social media marketing, content management, web analytics and search engine optimization. We use HubSpot cookies to collect information about how visitors use our publicly accessible website. HubSpot uses the information collected through our use of the Service for the following purposes: to provide the HubSpot Service (which may include the detection, prevention and resolution of security and technical issues); to respond to our support requests; and otherwise to fulfill the obligations under our agreement with HubSpot. You can learn more about HubSpot’s privacy policy at https://legal.hubspot.com/product-privacy-policy.
Cookie Name Source Expiry Purpose
__hs_opt_out HubSpot (Expires: 13 months) This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
__hs_do_not_track HubSpot (Expires: 13 months) This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
hs_ab_test HubSpot (Expires: end of session) This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
<id>_key HubSpot N/A When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
hs-messages-is-open HubSpot (Expires: 30 minutes) This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.
hs-messages-hide-welcome-message HubSpot (Expires: 1 day) This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.
__hsmem HubSpot (Expires: 1 year) This cookie is set when visitors log in to a HubSpot-hosted site.
__hstc HubSpot (Expires: 13 months) The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk HubSpot (Expires: 13 months) This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
__hssc HubSpot (Expires: 30 min) This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__hssrc HubSpot (Expires: end of session) Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

How to Control and Delete Cookies

Consent Tool:

The Carpe Data Cookie Consent Tool can be utilized to customize your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent every two weeks to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the marketing cookies and analytical cookies set by using our primary public website (carpe.io). Essential cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our website.

Using Your Browser:

Many of the cookies used on our website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.

Cookies that Have Been Set in the Past

Collection of your data from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used, however, we will stop using the disabled cookie to collect any further information from your user experience. For our marketing cookie, when a user opts out of tracking, a new cookie is placed to prevent users from being tracked.

Personal information collected from clients about others:

When Carpe Data’s clients use our solutions, they provide Carpe Data with personal information about the client’s insureds and about third party insurance claimants. The types of personal information that we collect from our client’s when they utilize our solutions include the following:

Data Category Data Elements Collected
Personal Identifiers First and last name, address, e-mail address, telephone number,
Professional Information Professional information (e.g., the name of the organization with which the individual is associated and their job title; evaluations of presenter performance
Protected Class Characteristics Information about injury sustained by an insurance claimant.
Dates of birth
Commercial Information Internet links that indicate websites visited, including retail outlets and other vendors

Personal information collected from other third parties:

Carpe Data collects personal information from third party data sources for purposes of fulfilling our client’s requests. Third party data sources may include consumer data resellers, social networks, social media websites. The types of personal information that we collect from those third party data sources include the following:

Data Category Data Elements Collected
Personal Identifiers First and last name, address, business e-mail address, telephone number, date of birth
Professional Information Professional information (e.g., the name of the organization with which the individual is associated and their job title; professional skills
Education Information
Inferences Publicly available web data, publicly available social media data, email activity, interests, cell phone details,

How Do We Use the Personal Information We Collect?

Personal Information collected through our publicly accessible website:

Carpe Data uses the personal information collected from individuals when they browse ours publicly accessible web site for the following purposes: (a) to contact prospective clients and others who request that we contact them; (b) to respond to questions, concerns, and comments submitted to us by individuals; (c) to send our newsletter and other information to individuals who indicate an interest.

Most of the time, Carpe Data processes your personal information to fulfill your request and to answer your question. Sometimes we have a legitimate interest in processing data to better understand the needs, concerns, and interests of our clients so that we can operate optimally as an association and as a business. And sometimes, Carpe Data relies upon your consent, in which case we will keep a record of it and honor your choices.

Use of personal information collected when individuals use our solutions:

Carpe Data uses the personal information collected from individuals via our client portal for the following purposes: (a) to establish and manage the client’s account; (b) to fulfill client requests for Services; (c) to provide technical, product and other support and to help keep the Service operational and secure; (d) to enhance and improve the Service; (e) to respond to client requests, questions and concerns; (f) to inform you of modification and updates to the Services and to communicate other announcements about Carpe Data and our Services; (g) to invite you to participate in user testing and surveys; (h) to identify usage trends and develop data analysis, including for purposes of audit, reporting and other business operations; and, (i) to comply with legal obligations, resolve disputes and enforce our agreements.

Use of personal information collected from other third parties:

Carpe Data uses the personal information collected from third party data sources for the following purposes: (a) to fulfill client requests for information via our Services; (b) to create attributes designed to inform insurance decisions; (c) to develop profiles of businesses and consumers for use by our clients in the context of commercial insurance underwriting and insurance claims processing; (d) to validate other personal information that we collect about consumers;

What Personal Information Does Carpe Data Disclose or Sell to Others?

Sale of Personal Information: Carpe Data’s Services involve the sale of information, including personal information, to its clients in response to a client request. Carpe Data’s clients consist of insurance companies and those insurance companies request information from Carpe Data in order to underwriting commercial insurance policies and to investigate insurance claims. Upon receipt of a client request, Carpe Data uses the information provided to us by our client in order to search for relevant information about the business or individual inquired upon. Carpe Data will search for such information on internet web sites (including social media sites). Carpe Data will also request relevant information from its third party data sources. The searches that Carpe Data conducts involve the disclosure of personal information to the entities with whom we conduct the search.

Once Carpe Data collects and compiles the information responsive to its client’s request, Carpe Data returns the information to the requesting client and the client pays for the information returned. In addition, Carpe Data may generate scores (or inferences) about individual consumers. These scores are derived from publicly available web data and are indicative of claimant’s eligibility for fast tracked claims processing.

Carpe Data does not otherwise sell personal information.

Disclosure of Personal Information:

Carpe Data may also disclose personal information as necessary or appropriate in connection with any of the purposes for which we use personal information as described above in “How Do We Use the Personal Information We Collect”. For instance, Carpe Data discloses personal information to third party service providers that help host or support the web site, analyze website traffic or otherwise provide technical assistance, court researchers, third party data sources and other service vendors. Carpe Data transfers to these third parties only the personal information they need to fulfill the service requested by Carpe Data. Carpe Data prohibits these third parties from using that information for any other purpose. Carpe Data requires that these parties maintain commercially reasonable measures to protect the confidentiality of your information.

Carpe Data may also disclose personal information for any of the following purposes: (i) to investigate, prevent or take action regarding actual or suspected illegal activities or fraud, situations involving potential threats to the physical safety of any person, or violations of Carpe Data’s terms of use; (ii) to respond to or defend against subpoenas, court orders, or other legal process; (iii) to establish or exercise Carpe Data’s legal rights; or (iv) to otherwise comply with applicable law.

Carpe Data may acquire other businesses, and other businesses may acquire Carpe Data. If that occurs, the information Carpe Data collects may be one of the assets examined or transferred as part of the transaction. Carpe Data will not permit another business to examine the information Carpe Data has collected without a confidentiality agreement and only to the extent permitted by law. Carpe Data will not transfer the information it has collected unless the recipient agrees to provide privacy protections equal to or exceeding those established by this Privacy Policy.

Your Ability to Control Your Personal Information

Right to review and update your personal information: Carpe Data strives to protect the quality and integrity of your personal information. If you have provided your personal information to Carpe Data while browsing Carpe Data’s publicly accessible web site, and wish to update such personal information that you have provided us, please e-mail us at info@carpe.io. If you are a Carpe Data client with a registered account, you may review (and update) your account information by logging into your account.

Right to unsubscribe: If you wish to unsubscribe from any of our newsletters or other communications for which you have registered, you may e-mail us at info@carpe.io.

 

If you are a California resident:

California law grants California residents the following rights:

  • Right to Know About Personal Information Collected, Disclosed or Sold: California law grants its residents a right to request, twice in each 12-month period, that Carpe Data disclose to you what personal information we collect, use, disclose, and sell about you. If you want to make a “request to know”, please submit your request including your name, address, and phone number via email or phone to:
    • Email: RightToKnow@carpe.io
    • Phone: 877-342-2773
  • Right to Request Deletion: California law grants its residents a right to request the deletion of their personal information that Carpe Data has collected directly from you. The right to request deletion is not absolute; the law allows businesses to keep personal information for certain purposes set forth in the law. Carpe Data collects personal information directly from consumers as described in the Section titled “What Personal Information Does Carpe Data Collect and From What Sources?” If you believe that Carpe Data has collected your personal information directly from you and you want to make a “request to delete”, please submit a request including your name, address, and phone number via email or phone to:

    • Email: CCPARequest@carpe.io
    • Phone: 877-342-2773
  • Right to Opt-out of the Sale of Personal Information: California law grants its residents the right to direct a business that sells personal information about you (or that might sell such information in the future) to third parties to stop selling such information (and to refrain from doing so in the future). If you wish to opt-out from the sale of your personal information, please submit a request including your name, address, and phone number via email or phone:

    • Email: CCPARequest@carpe.io
    • Phone: 877-342-2773

    If you wish to use an Authorized Agent to exercise your right to opt-out, see below.

  • Right to Non-Discrimination: California law prohibits Carpe Data from discriminating against you based on your exercise of the privacy rights conferred upon you by California law and described above.
  • Right to Authorized Agent: California law allows you to designate an agent to make a “request to know”, “request to delete”, and “request to opt-out” on your behalf. To have an Authorized Agent submit a request to know or to delete on your behalf, you must provide Carpe Data with written permission allowing the Authorized Agent to make the request unless the Authorized Agent is acting with a Power of Attorney under the Probate Code. Additionally, the Authorized Agent may submit his/her/its request via email or phone:

    • Email: CCPARequest@carpe.io
    • Phone: 877-342-2773

    Please note, the Authorized Agent will be required to verify his/her/its identity.

Private Right of Action in the Event of a Security Incident. In addition to the above, the CCPA affords all California residents a private right of action if his/her/its nonencrypted and nonredacted personal information (as defined below) is accessed and exfiltrated, stolen or disclosed as the result of a business’ failure to implement and maintain reasonable security procedures and practices appropriate to the nature of the personal information.

  • Personal Information subject to this private right of action: An individual’s first name or first initial and the individual’s last name in combination with any one or more of the following data elements, when either the name or the data elements are not encrypted or redacted:

Please note that, with the exception of the private right of action in the event of a security incident, the rest of the rights provided under the CCPA do not apply to personal information that is collected, processed, sold, or disclosed pursuant to the federal Gramm-Leach-Bliley Act (Public Law 106-102) and it implementing regulations (“GLBA”), or the California Financial Information Privacy Act (Division 1.4, commencing with Section 4050) of the Financial Code (“CFIPA”). Carpe Data’s Services are used primarily by insurance carriers, which qualify as financial institutions. Often the Services are used to obtain information about the insurance carriers’ insureds and claimants with respect to a personal line insurance policy. In that context, the personal information that Carpe Data collects, processes, sells and discloses is done so pursuant to the GLBA and/or CFIPA.

Children Under Age 16

This website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the website. Carpe Data does not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website or on or through any of its features, use any of the interactive of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If Carpe Data learns we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe Carpe Data might have any information from or about a child under 16, please contact us via the contact methods outlined below.

Data Retention and Security

Carpe Data stores your personal information on its servers, and on the servers of the cloud-based database management services we engage, located in the United States. Carpe Data retains personal information for the duration of a client’s business relationship with us and for a period of time thereafter to allow clients to recover accounts if they decide to renew, to analyze the data for Carpe Data’s own operations, and for historical and archiving purposes. For more information on where and how long your personal information is stored, and for more information on your rights of erasure and portability, please contact Carpe Data’s data protection officer at info@carpe.io. Carpe Data is committed to protecting the personal information that Carpe Data receives about consumers. While we cannot guarantee the security of that information, we utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction.

We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our web site. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.

Transferring personal data from the EU to the US

Carpe Data has its headquarters in the United States. Information we collect from you will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Carpe Data on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, Carpe Data collects and transfers to the U.S. personal information: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Carpe Data in a manner that does not outweigh your rights and freedoms. We endeavor to apply suitable safeguards to protect the privacy and security of your personal information and to use it only consistent with your relationship with Carpe Data and the practices described in this Privacy Policy. Carpe Data also enters into data processing agreements and model clauses with its clients and vendors whenever feasible and appropriate.

GDPR and Data Subject Rights

The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. An English-version explanation of these rights is available on the website of the United Kingdom’s Information Commissioner’s Office. This Privacy Policy is intended to provide you with information about what personal information Carpe Data collects about you and how it is used. If you have any questions, please contact us at support@carpe.io.

If you wish to confirm that Carpe Data is processing your personal data, or to have access to the personal data Carpe Data may have about you, please contact us at support@carpe.io. You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Carpe Data might have received the data from Carpe Data; what the source of the information was (if you didn’t provide it directly to Carpe Data); and how long it will be stored. You have a right to correct (rectify) your personal data maintained by Carpe Data if it is inaccurate. You may request that Carpe Data erase that data or cease processing it, subject to certain exceptions. You may also request that Carpe Data cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Carpe Data processes your personal data. When technically feasible, Carpe Data will—at your request—provide your personal data to you or transmit it directly to another controller.

Reasonable access to your personal data will be provided at no cost upon request made to Carpe Data at support@carpe.io. If access cannot be provided within a reasonable time frame, Carpe Data will provide you with a date when the information will be provided. If for some reason access is denied, Carpe Data will provide an explanation as to why access has been denied.

Links

Carpe Data’s web site may provide links to third-party web sites. Please be aware that those third-party web sites are outside of our control and are not covered by this Privacy Policy. If you have questions about how another site uses your information, consult that site’s privacy statement.

Acceptance of and Changes to Our Privacy Policy

If you do not agree with the policy outlined above, your choice is not to use our website and Services. By accessing or using this website and our Services, you agree to this privacy policy. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. We reserve the right to amend this privacy notice at our discretion and at any time.

Questions about our Privacy Policy

If you have any questions regarding our privacy policy or practices, please contact us at:

Carpe Data
735 State Street
Suite 600
Santa Barbara, California 93101

info@carpe.io

For citizens of the EU, feel free to contact our Data Protection Officer at DataProtectionOfficer@carpe.io.