Santa Barbara, CA, March 19, 2024 – Carpe Data, a pioneer in the realm of emerging and
alternative data for insurance, today announced their extended relationship with The Hanover
Insurance Group. The renewal marks a five-year milestone for the firms in their joint effort to
optimize claims processing and uncover novel fraud techniques.
The centerpiece of this collaboration is ClaimsX, Carpe Data’s advanced fraud detection and
claim monitoring technology that leverages publicly available web data for real-time assessment
and decision making from first notice of loss to resolution. With ClaimsX at its disposal, The
Hanover’s claims team can quickly append their own data with evidence sourced from publicly
available content online to supplement loss facts, leading to swifter claim resolutions and
happier customers.
“Data-driven decisions are at the core of The Hanover’s claims management strategy, enabling
us to optimize processes and deliver on our promises. Carpe Data’s ClaimsX helps gain
additional insights from our claims data,” remarked Doug L. Kratzer, Vice President of Claims at
The Hanover.
Max Drucker, CEO and Co-Founder of Carpe Data, commented, “The nature of personal claims
is constantly evolving, and so are the tactics that try to game the system. At Carpe Data, we’re
committed to outpacing them all, and our extended partnership with The Hanover marks our
dedication to providing only the highest value insights for our customers.”
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About Carpe Data
Collaborating with insurance carriers to navigate the chaotic, ever-expanding data landscape,
Carpe Data contextualizes online data bringing it into focus. They transform online information
into predictive and actionable data, enabling automation and improving insurance outcomes
across the policy lifecycle. Headquartered in Santa Barbara, CA, Carpe Data employees span
the US, UK and Portugal with a commitment to helping insurers achieve peak efficiency. See
how Carpe Data works to improve insurance outcomes at carpe.io or on our social
channels for the latest information – LinkedIn, Facebook, and Instagram.
About The Hanover
The Hanover Insurance Group, Inc. is the holding company for several property and casualty
insurance companies, which together constitute one of the largest insurance businesses in the
United States. The company provides exceptional insurance solutions through a select group of
independent agents and brokers. Together with its agent partners, the company offers standard
and specialized insurance protection for small and mid-sized businesses, as well as for homes,
automobiles, and other personal items. For more information, please visit hanover.com.
Media contact:
Hallie Criste, INK Communications for Carpe Data
carpedata@ink-co.com